For TOSHIBA IPedge & CIX™ Systems Only

 

Should our Call Accounting Software be called “Telephone Management Resource” instead? Wikipedia says, “A resource is a source or supply from which an organization gains profit.” That is a fair question because most our sales in Call Accounting and Centralized Call Accounting software are for the management of people and equipment.

 

What do we offer on TOSHIBA IP edge & CIX™ that we don't offer on other systems?

Trial of Transfer reports (this shows an incoming call being transferred from ext. 501 to 520 and finally 535 and how long each extension talked with the  caller from 263-6315 or ABC Carpet)

Account code 124563

Date  Time   Account   Ext.    Type    # Dialed St City       Length    Name (Caller ID)__

06/20 11:23a 00000023  501     LOCAL   263-6315 WI MILWAUKEE  0:00:15   ABC CARPET & FL

06/20 11:24a 00000023  520     LOCAL   263-6315 WI MILWAUKEE  0:01:05   ABC CARPET & FL

06/20 11:26a 00000023  535     LOCAL   263-6315 WI MILWAUKEE  0:01:20   ABC CARPET & FL 

AdTracker Reports Ultimate! AdTracker helps you make wise decisions as consumers respond to new trends (e.g., internet,

cable programming and Facebook, Google). Ultimate! helps keep your finger on the pulse of the public. In the brochure example at the link above if you spend $500.00 per month for a Yellow Page ad, the cost per response is $125.00. If the City Bus ads cost $1,000.00 per month then the cost per response is about $26.00 with 39 calls that month. This is the data you need to set priorities for your advertising budget.

Centralized Call Accounting using one computer manage multiple sites that are using StrataNet® or NOT (like national accounts that have small squared systems - the corporate office would like reports but cannot justify a separate computer, and administrator for 100+ systems We have the Ultimate answer!

Free Trial - full reporting for 20 days and data collection forever. Toshiba has an IP data connection is built in to release 4.0 + software and so a basic install takes minutes and as long as the computer is running data is saved. Buying the software just turns on the reporting tool and we can now allow a 20 day trial period. 

 Free Trial informational link

Plus release 10.0 adds new features  expands the automation and customized reports dramatically.