What Kind of training do we offer - Sales Training

What kind of training do we offer?

• Online or in person 
• We use http://www.GoToMeeting.com and can have up to 15 computers online at a time.

What do we train on?

• For any our our applications - sales training includes the target markets the software or service and pricing (dealer cost and M.S.R.P.)
• For the end users we can train them online for a small fee or in some cases at no charge if your staff is present.

What are the products and how long is the training? Good as a part of a sales meeting!

•  Ultimate Call Accounting – for over 220 types of phone systems (twenty minutes)
•  Doctor Reminder Software, Appointment Reminder Software and Smoke Signal – send voice text and email messages and reminders (thirty minutes)
•  OnTime4Class – ring the bell in a school or blow the whistle in a factory (twenty minutes)
•  SPARK – text messages to up to 658 people and many groups (twenty minutes)
•  AURA 2.0 or Cloud Response – Emergency Response System or service for healthcare, educational and governmental settings (forty minutes)
•  Attention Shoppers – commercials in a store (twenty minutes)
•  InnService for the Strata® CIX (forty minutes)  

Can we get an overview? 

•  We do have the Ultimate Overview in a hour. 
  
• Good for a full sales meeting!

To set a time either call the demo line below or email Roy to schedule a session.  

Roy Catron - - email: Roy's email       Business Line 262.789.9649          Demo line 262.789.9649                 http://www.ultcom.com              http://www.moreofficevisits.com          

One Question Prospecting

Did you know the average phone system dealer has 30 medical offices in their customer base? 50% of these offices are looking for patient reminder software. Calling or emailing them with one question is easy. The question is, “How do you remind patients of upcoming appointments?” if they do it personally then they would be a good prospect for our Doctor Reminder Software! DRS integrates with the current scheduling system and the reminders sound great – just like a personal call. 

Press this link to learn more -->Tell me more!

I have promised to keep e-notes less than 200 words, but please create an e-mail file because these notes have a links for information you will need later; for example:

·         Version 10.0+ Ultimate Call Accounting Features

·         A tech guide to installing Version 10.0+ - free trail

·         Current pricing or order form – Ultimate Order Form

·         And DemoOnDemand – for training or customer demos

Return On Investment

Return On Investment $75 per appt. 125 per appt. 75 125 Appointments per day (50) 50 50 Income per day 3750 6250 Income per month (20 working days) 75000 125000 Cost of missed appointments @ 2% no shows 75 125 Lost revenue per month at at 2% of missed appointments 1500 2500 ROI for $20,000 (over five years) 13.33333333 8

Doctor Reminder / Appointment Reminder or Smoke Signal Software HARDWARE & Network REQUIREMENTS

Doctor Reminder / Appointment Reminder or Smoke Signal Software  HARDWARE & Network REQUIREMENTS

Minimum Specifications

Operating Systems

Windows 2000 Professional

Windows Server 2003 (one user logged in at a time) 

Windows Server 2008 (one user logged in at a time)

Windows XP Professional

Windows Vista

Windows 7

Hardware

1 GB hard drive space (default)

1 serial port or network interface card for SMDR

Mouse

Keyboard

Monitor

Optical drive to load software (or load from web)

Additional Components and network considerations

Remote access - Required in order for us to assist with installation, training, and tech support.

We work with the following  - among others:

• http://www.logmein.com/ 

• http://www.ultravnc.com/

• http://www.gotomypc.com/

• http://www.join.me 

• http://www.showmypc.com

•  http://www.webex.com/

Back-up device -Flash drive, external, or other

Printer -For printing reports

VIII. NETWORK REQUIREMENTS & QUESTIONS THAT WILL BE ASKED

 

Internet access is required. The router configuration should be set to give priority
to voice calls. Each Doctor Reminder Software call use no more than 11 kilobits
per second.
 

How does a company know if the verbal message will be delivered with high quality and
quickly? While the Software is being installed, we will test your system using a VOIP test. This test will be run several times during the installation to get a reading of downstream broadband capacity for each Software installation. You can test your own system prior to installation using any VOIP test. Some of those found online include:

• www.testyourvoip.com, myspeed.visualware.com/voip/,

• myvoipspeed.visualware.com/, www.bandwidth.com/tools/voipTest, and

• www.talkswitch.com/voip/voip_test.asp.

Some of the questions that will be reviewed during the installation:

• How many appointments per day does your clinic serve? 
• What type (brand) of software is used to make appointments for your patients?(MicroMD, Sage, Elligence, Dentrix, DESCO, Advanced Data Systems,AviMark, McKesson, GE Centricity, Visionary Medical …) 
• How fast do you need to deliver these messages?
• How many calls per year?
• How many computers on your network have access to the Internet?
• What type of Internet activity? (downloading pictures, wav files or data)
• Is there a time of day that you would most likely send a reminder?
• Who is your Internet Provider and what type (size) of connection do you have?

Between the VOIP speed tests and answers to above questions, Ultimate! will be
able to recommend a reasonable number of simultaneous voice messages
delivered for each installation. In most cases the use of an existing Internet
service will be sufficient.
 

Port and IP addresses used:
Doctor Reminder Software uses - 66.185.25.250
sip.inphonex.com - 208.239.76.163
smokesignal.uspnet.com - 199.237.197.158
3652 to connect to Communicator Server
3654 to connect to Call Accounting

 

 

 

 

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Call Accounting HARDWARE REQUIREMENTS

Minimum Specifications

Operating Systems

Windows 2000 Professional

Windows Server 2003 (one user logged in at a time) 

Windows Server 2008 (one user logged in at a time)

Windows XP Professional

Windows Vista

Windows 7 & 8

Hardware

1 GB hard drive space (default)

1 serial port or network interface card for SMDR

Mouse

Keyboard

Monitor

Optical drive to load software (or load from web)

Additional Components

 Remote access

Required in order for us to assist with installation, training, and tech support.

We work with the following  - among others:

 http://www.logmein.com/

http://www.ultravnc.com/

http://www.gotomypc.com/

http://www.join.me

http://www.showmypc.com

http://www.webex.com/

Back-up device

Flash drive, external, or other

Printer

For printing reports