Doctor Reminder / Appointment Reminder or Smoke Signal Software HARDWARE & Network REQUIREMENTS
Minimum Specifications
Operating
Systems
Windows 2000
Professional
Windows
Server 2003 (one user logged in at a time)
Windows Server 2008 (one user logged in at a time)
Windows XP
Professional
Windows Vista
Windows 7
Hardware
1 GB hard drive
space (default)
1 serial port or network interface card for SMDR
Mouse
Keyboard
Monitor
Optical drive
to load software (or load from web)
Additional Components and network considerations
Remote access - Required in order for us to assist with installation, training, and tech support.
We work with the following - among others:
http://www.logmein.com/
http://www.ultravnc.com/
http://www.gotomypc.com/
http://www.join.me
http://www.showmypc.com
http://www.webex.com/
Back-up device -Flash drive,
external, or other
Printer -For
printing reports
VIII. NETWORK REQUIREMENTS & QUESTIONS THAT WILL BE ASKED
Internet access is required. The router configuration should be set to give priority
to voice calls. Each Doctor Reminder Software call use no more than 11 kilobits
per second.
to voice calls. Each Doctor Reminder Software call use no more than 11 kilobits
per second.
How does a company know if the verbal message will be delivered with high quality and
quickly? While the Software is being installed, we will test your system using a VOIP test. This test will be run several times during the installation to get a reading of downstream broadband capacity for each Software installation. You can test your own system prior to installation using any VOIP test. Some of those found online include:
quickly? While the Software is being installed, we will test your system using a VOIP test. This test will be run several times during the installation to get a reading of downstream broadband capacity for each Software installation. You can test your own system prior to installation using any VOIP test. Some of those found online include:
- www.testyourvoip.com, myspeed.visualware.com/voip/,
- myvoipspeed.visualware.com/, www.bandwidth.com/tools/voipTest, and
- www.talkswitch.com/voip/voip_test.asp.
- How many appointments per day does your clinic serve?
- What type (brand) of software is used to make appointments for your patients?(MicroMD, Sage, Elligence, Dentrix, DESCO, Advanced Data Systems,AviMark, McKesson, GE Centricity, Visionary Medical …)
- How fast do you need to deliver these messages?
- How many calls per year?
- How many computers on your network have access to the Internet?
- What type of Internet activity? (downloading pictures, wav files or data)
- Is there a time of day that you would most likely send a reminder?
- Who is your Internet Provider and what type (size) of connection do you have?
able to recommend a reasonable number of simultaneous voice messages
delivered for each installation. In most cases the use of an existing Internet
service will be sufficient.
Port and IP addresses used:
Doctor Reminder Software uses - 66.185.25.250
sip.inphonex.com - 208.239.76.163
smokesignal.uspnet.com - 199.237.197.158
3652 to connect to Communicator Server
3654 to connect to Call Accounting
Doctor Reminder Software uses - 66.185.25.250
sip.inphonex.com - 208.239.76.163
smokesignal.uspnet.com - 199.237.197.158
3652 to connect to Communicator Server
3654 to connect to Call Accounting
