How to move Ultimate Call
Accounting version 10 to a new PC:
1.
Install the software. Install Ultimate Call Accounting 10.x on the
new PC from the "Download Call Accounting 10.x.x" link on the
following page. Make sure you are not downloading from the link
labeled "UPGRADE" or "latest .exe."
2.
Copy your data. Close Ultimate Call Accounting on the old PC and
copy the contents of the Ultimate folder from the old PC to the Ultimate
folder on the new PC. The Ultimate folder is usually found in C:\
on the old PC, as well as on the new PC. Replace any files with the same
name. You can copy the files directly over the network or via other media
such as CD-RW, DVD-RW, thumb drive, etc. If you use a CD-R or DVD-R, the
files may be copied as read-only files. If this happens, you must remove
the read-only restriction on the files after copying.
3.
Activate the software. Start Call Accounting on the old PC and on
the new PC. Enter the level 3 password (level3 by default) and go
to Security-->Software Activation on both systems. Call
Ultimate to receive the deactivation code for the old system and the
activation code for the new system.
4.
Move the call data (CDR) feed. If your call data comes to the
PC via a serial cable, you must disconnect that cable from the old PC,
connect it to a serial port on the new PC, and make sure that the correct
serial port is selected as the source for SMDR in
Maintenance-->Settings-->General. Then move the serial cable to the
new PC. If your call data comes to the PC over the network from a
Toshiba CIX system, make sure that the IP address of the new PC matches the
IP address of the old PC and remove the old PC from the network.
Jim Hahn -- Ultimate Software Products -- 262-789-9609
