Tech Bulletin for Call Accounting

How to create DNIS reports using Ultimate Call Accounting version 10:

 For Toshiba Phone systems only (others are set up in other ways)

1. Enter the level 3 password in Security-->Enter Password.

2. Enable "Replace Account Code with D.N.I.S. Number" in Maintenance-->Settings-->General.

3. In Maintenance-->Database, assign names to D.N.I.S. numbers in the Account Code tab, if desired.

4. In Reports-->Template Reports, use Account Code reports (numbers 3 and 4) to view reports sorted by D.N.I.S. number.

below is a mock-up of some of the data D.N.I.S. can provide you - it is not from the call accounting it is from our marketing brochure - same data different format.

Please note that this solution precludes the use of account codes in reports and assumes D.N.I.S. data is delivered to the SMDR or CDR datastream.